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VoIP Telephony

Telephony and VoIP

You can dramatically improve your service and cut costs with the assistance of modern business phone systems.

VoIP solutions are flexible and scalable and offers a number of benefits over traditional phone systems - as well as potential cost-savings over time. VoIP calls are in effect data and many systems allow integration with other applications. For example, VoIP systems can incorporate call routing, call handling and reporting functionality. And as VoIP data can be integrated with other data sources, relevant information (such as customer records) can be made instantly available.

VoIP permits seamless remote working for organisations working across multiple locations, or for those looking to facilitate home working initiatives. As VoIP works over the data network, infrastructure can be simplified as separate cabling is not required.